Pub. 3 2021 Issue 6


NHADA Fights for Proper Collision Repairs

This story appears in the
Drive NH Magazine Pub. 3 2021 Issue 6

On Oct. 14, 2021, New Hampshire Supreme Court heard oral arguments in the case of Keene Auto Body v. State Farm. As Keene Auto Body (KAB) was acting on its own behalf without legal representation, the NHADA tapped into its Legal Defense Funds to hire outside counsel to file a “friend of the court” brief to ensure that the court received a thorough and in-depth legal briefing and oral arguments.

The facts of the case are as follows: a State Farm insured brought their damaged vehicle to KAB for repairs. The insured assigned the policy over to KAB. KAB then provided estimates to State Farm for the proper repair of the vehicle. State Farm refused to cover some of the repairs forcing KAB to file a small claims action to ensure the vehicle was repaired correctly. The trial court ruled against KAB without a written opinion.

The primary issue before the Court is whether an insured is allowed to assign their policy to a body shop after an accident has occurred. Many insurance companies have clauses in their automobile policies that prohibit the assignment of the policy.

KAB owner Steve Piispanen was first up for oral arguments. Then attorney Ned Sackman from Bernstein Shur handled the next 10 minutes of arguments focusing on the assignability matter.

The legal research by attorneys Sackman and Hilary Holmes Rheaume revealed that most states have found the assignment prohibition in the insurance policy should

not apply to a post-loss or post-accident scenario. Even the lawyer representing State Farm agreed during the oral arguments that most states recognize this exemption. The majority of states have ruled this way because the insurance company’s risk does not grow with this assignment since the accident has already occurred. However, the assignment of an insurance contract or policy before an accident has occurred can affect the risk faced by the insurance company. For example, an insurance company’s risk would increase dramatically if a 50-year-old driver with an impeccable driving record assigned their insurance policy to a 16-year-old who has a history of drinking and driving.

NHADA has long been an advocate for the 100 body shops that are members of the association, especially ensuring that vehicles are properly repaired. That advocacy has included legislative, legal and educational work. The court is expected to rule approximately 60 days after this oral argument.

The written briefs can be found here:

NHADA Amicus Brief

NHADA Amicus Appendix

State Farm Brief

State Farm Appendix

Reply Brief

The recording of the oral arguments can be found here: