Pub. 1 2019 Issue 5

1 2 3 4 5 1 Identify the problem. 2 Then focus on reframing the problem as a bold opportunity – from a negative problem or complaint into a positive of what you want. 3 Resist the urge to quickly decide on a solution, and instead ask questions that inspire possibility. 4 Involve others in the process to receive a variety of perspectives. You never know where the best ideas will come from. 5 By involving others, not only will you solve your problem, you will foster engagement and commitment from those participating. Five Steps to Solving Problems JEAN CONLON ADMINISTRATION EVENT COORDINATOR I recently attended the American Society of Association Executives (ASAE) Annual Meeting and Conference. One session that I attended by Cheri Torres and Mike Feinson discussed “Solving Wicked Prob- lems.” Below is a snapshot from this session. D R I V E 8