Pub. 1 2019 Issue 2

Entry-level, requiring little or no prior knowledge, skill or experience. Tasks may include changing oil, rotating tires, lube work and other basic maintenance. As an “apprentice,” you will be paired with an A- or B-level technician for training and guidance. You will learn the processes of that shop, including workflow and have opportunities to learn skills that will prepare you for the next levels. D-level tech Performs general maintenance and most repairs. Is in the process of completing training and certifications. C-level tech Has mastered most vehicle systems and is able to accurately diagnose and repair them. Begins to train and mentor C- and D-level techs. B-level tech Has mastered all vehicle systems and has supervisory, leadership, mentoring and communication skills or potential. An ability to work well with customers is essential. May specialize in a certain system, such as transmissions. A-level tech Most dealerships use some form of tiered system; here are some general guidelines. TECHNICIAN CAREERS are available at new-car and -truck dealerships in virtually every community in America. 400,000 JOBS 17,000 + NEW-CAR DEALERSHIPS 2,265 MEDIUM- AND HEAVY-DUTY TRUCK DEALERSHIPS New Hampshire Automobile Dealers Association nhada.com SCHOLARSHIP OPPORTUNITIES "For a listing of automotive technician scholarships available through NHADA, please visit: nhada.com/scholarships. Bronze Partner Sanel NAPA With 28 locations throughout New Hampshire to serve NHADA members, they are your first-call choice for the best quality auto parts, heavy-duty truck parts, body shop supplies, tools and equipment, and technical training classes and services. Sanel Auto Parts also offers machine shop services. Please contact Lori Hanchett at 603-410-2554 or lhanchett@sanelNAPA.com. Serving NHADA members throughout NH Wendell Brown Bronze Partner TR2/LSI Industries Manufacture and sales of exterior and interior lighting for the automotive market. Contact Wendell Brown at 802-463-1948 or via email at Wendell@tr2corp.com for more information. Exterior and interior automotive lighting representative N E W H A M P S H I R E 21